Return and Refund Policy
At Q Mobile AutoWorld, we want to make sure that you are completely satisfied. If for some reason you aren't happy with an item on your order and want to return it, we make returns and refunds extremely simple.
Any complete, like-new item returned within 30-days can be returned for a full refund. Rest assured, items found to be defective or damaged at the time of purchase can also be replaced or refunded. After 30 days, we cover the item for up to 365 days for warranty.
All returned items MUST include the original packaging and all contents (such as packaging material, adapters, remote control, harnesses, and manuals).
If returned items are not in like-new condition, then Q Mobile AutoWorld may refuse a return or charge a restocking fee. Items not in like-new condition include, but are not limited to: items missing original item packaging, opened software or media items, used items, installed items, abused or physically damaged items, items missing parts, items damaged due to improper return shipping, items with a different serial number or defaced serial number, pre-cut wire, made-to-order items and special order items.
Electronics can fail and defects happen. From day 31-365 (366 on leap year), Q Mobile AutoWorld is here to help you quickly resolve your defect. Unlike others who push you to a manufacturer service center that can be slow and unresponsive, we're here to help with the repair or replacement you need. Every item returned is inspected by our team of qualified experts and professionally tested.